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      FAQs - Pet Portrait

      Frequently Asked Questions

      1. Can I see the artwork before it's sent to me?

      Yes, we will send you a proof of your pet portrait via email or SMS before printing. If we do not receive your approval within 24 HOURS, your order will proceed to production with the latest version of the artwork provided.

      2. Can I request specific edits?

      Yes, you can request changes ONCE at no extra cost. Please provide us your detailed request through our Contact Us within 2 HOURS after placing your order.

      3. Can you illustrate any type of pet?

      Yes, our talented artists can create portraits of any pet, including hamsters, bunnies, birds, horses, and more.

      4. How long does it take to draw a pet portrait?

      It typically takes 1 to 2 business days from the order date to complete a pet portrait. Time for drawing your pet may take longer during peak seasons.

      5. Can multiple pets be featured on one item?

      Yes, we can beautifully accommodate up to 2 pets on your item.

      6. Can I get a digital file of my pet portrait after ordering?

      Yes, we offer a free digital file of your pet portrait once you place an order for the pet portrait item. You can print the artwork on any of your favorite items!

      7. Is it too early to buy a Christmas gift?

      Not at all! Buying a Christmas present early allows you to avoid the holiday rush and ensure you get exactly what you want. It's also a great way to plan ahead for gifts or holiday decorations.